Department of Home Affairs (DOHA) has released the following information in relation to Parent visa applicants,
Online services are now available to support Parent visa applicants who lodge a paper-based application. While applicants must still apply using a paper form, they can now import their application into ImmiAccount once DOHA has acknowledged having received it.
Importing an application into ImmiAccount will give applicants access to a range of online services. These services help applicants save time and include the ability to:
• upload supporting documents
• view messages from DOHA
• update personal details
• view the application’s status.
The services are available for all new and existing applications, except for Parent (subclass 103) visa applications lodged before November 2018.
Source: Department of Home Affairs, Australia